Do you ship internationally?
- Yes we do.
How do I track my package(s)?
- Send us an email to firstname.lastname@example.org and we can request an update for you.
How long does it take for an order to arrive?
- This depends on the ordered item - most of our items are printed/manufactured on demand by us or a supplier from across the world.
- Items usually ship out within 2-5 business days.
- Some items can be delivered in just a couple days, some can take up to 4 weeks.
I ordered 2 (or more) items and only 1 has arrived so far?
- Due to most items being made to order, and possibly coming direct from our location, or from a warehouse elsewhere in the world, they may occasionally be sent separately.
- If you have one item arrive before another, do not panic - the other is still on it's way to you.
Product Related Items
How do I exchange for a different size?
- If your new apparel does not fit and you would like to exchange it for a different size please do the following:
- Make sure it isn't worn or washed (other than trying it on)
- Include the details of the size you would like sent back to you
- You have 30 days to exchange your item
- Please note: The customer pays the return shipping. If you have any questions about your exchange please email email@example.com
What do I do if I received the wrong item or it is defective?
- Firstly, we are truly sorry about this. We are human and may make the odd mistake. Please contact us within calendar days of the item arriving by emailing firstname.lastname@example.org
- We will take care of everything including the shipping cost to get the original item back to us, and sending you out the correct item.
Can I phone you?
- In order to keep our costs down & give great prices compared to many other websites, we do not currently have a contact centre or number you can get us on.
- You can always email us on email@example.com where you will get a friendly, human response.
Do you accept bulk or trade orders?
- Yes we do - please contact us with the item(s) and quantity you would like, and we can get back to you with a great price.
Still have questions?
Not found the answer yo your questions yet? Then please email firstname.lastname@example.org and we will get back in touch as soon as we can with an answer.